Plans & Pricing
Simple, Transparent Pricing
Choose the level of support that's right for your business. All plans include 24/7 network monitoring with no lock-in contracts.
Standard Plans
Managed support with 24/7 monitoring — no lock-in contracts.
Monitor
Essential monitoring for businesses that want visibility without full management.
- 24/7 remote network monitoring
- Health & performance alerts
- Monthly status reports
- Email support
Remote
Full monitoring plus unlimited remote support — our most popular plan.
- Everything in Monitor
- Unlimited remote support
- Proactive maintenance
- Patch management
- Priority response
- Phone & email support
Full Support
Complete peace of mind — monitoring, remote, and unlimited on-site support.
- Everything in Remote
- Unlimited on-site support
- Scheduled site visits
- Hardware assistance
- Dedicated account manager
- Quarterly technology reviews
Plans with SentinelOne EDR
All the above, plus enterprise-grade endpoint detection and response — an additional R37/month per device.
Monitor + EDR
Essential monitoring with SentinelOne EDR — AI-powered endpoint protection included.
- Everything in Monitor
- SentinelOne EDR endpoint protection
- AI-powered threat detection & response
- Ransomware rollback capability
Remote + EDR
Full remote support with SentinelOne EDR — our most popular protected plan.
- Everything in Remote
- SentinelOne EDR endpoint protection
- AI-powered threat detection & response
- Ransomware rollback capability
Full Support + EDR
Complete peace of mind — full support plus enterprise-grade endpoint security.
- Everything in Full Support
- SentinelOne EDR endpoint protection
- AI-powered threat detection & response
- Ransomware rollback capability
SentinelOne EDR — Standalone
Enterprise-grade endpoint detection and response, managed and monitored on your behalf.
SentinelOne EDR
AI-powered endpoint detection and response — protecting every device against modern threats.
- SentinelOne EDR endpoint protection
- AI-powered threat detection & response
- Ransomware rollback capability
- Behavioural threat intelligence
- Managed & monitored on your behalf
- Real-time alerting & incident response
Backup Solutions — Powered by Cove Data Protect
All backups are fully managed and monitored. Automated, cloud-first protection for your data — we handle it so you don't have to.
Microsoft 365 Backup
Complete backup of your Microsoft 365 environment — protecting business-critical cloud data.
- Microsoft Exchange backup
- OneDrive backup
- SharePoint backup
- Point-in-time restore
- Managed & monitored
- Cove Data Protect powered
Workstation Backup
Full backup for laptops and desktops — 100 GB included per device.
- Laptop & desktop backup
- 100 GB storage included
- Automated daily backups
- Fast file & folder restore
- Bare-metal recovery option
- Managed & monitored
- Cove Data Protect powered
Server Backup
Enterprise-grade server protection — 500 GB storage included per device.
- Physical & virtual server backup
- 500 GB storage included
- Automated scheduled backups
- Full server & bare-metal restore
- Hyper-V & VMware support
- Managed & monitored
- Cove Data Protect powered
All backups are managed and monitored by StormDotCom. Powered by Cove Data Protect — automated, cloud-first backup with rapid restore capabilities. We verify your backups and alert you to any issues, so you can focus on your business.
Prices exclude VAT. Custom pricing available for larger environments. Contact us for a tailored quote.
Common Questions
Are there lock-in contracts?
No. All our plans are month-to-month. We believe in earning your business every month through excellent service.
What does 'per device' mean?
Pricing is per monitored device (desktop, laptop, or server). We'll assess your environment and give you an accurate quote based on your specific setup.
Do you support businesses outside Cape Town?
On-site support is available within 100km of Table View. For businesses further afield, we work with a partner network in major South African cities.
How quickly do you respond to issues?
Our SLAs define clear response times by priority level. Critical issues are prioritised immediately, with most remote issues resolved within 2 hours during supported hours.